Privacy policy

This Privacy Policy describes how Dicey Business (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you interact with our website at diceybusiness.com.au (“Site”) or use any of our online services (collectively, the “Services”).

By using the Services, you consent to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Site or Services.

 

SECTION 1 - CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted to this page with a revised “Last Updated” date.

 

SECTION 2 - WHAT INFORMATION DO WE COLLECT

Information You Provide Directly:

We may collect personal information that you provide when:

  • Making a purchase
  • Submitting an enquiry or contacting support
  • Signing up for our newsletter or marketing
  • Creating an account

This may include your:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Order details and payment confirmation (note: we do not store card details)
  • Any messages you send us

Information Collected Automatically:

When you visit our Site, we may collect:

  • IP address and device/browser details
  • Site activity and referring URLs
  • Usage data via cookies or similar technologies

Information from Third Parties:

We may receive information from:

  • Shopify, our eCommerce platform
  • Payment providers (e.g., PayPal, Stripe, Shopify Payments)
  • Marketing and analytics partners
  • Social media platforms if you interact with us through them

 

SECTION 3 - HOW DO WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfil orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve and optimise our Site and Services
  • Send marketing or promotional materials (if you’ve opted in)
  • Detect, prevent, and investigate fraud or misuse
  • Comply with legal obligations

We do not sell your data.

 

SECTION 4 - COOKIES

Our Site uses cookies and similar technologies to:

  • Remember user preferences
  • Track analytics and usage data
  • Enable features like carts and checkouts

You can control cookie preferences via your browser settings. Blocking cookies may impact your experience.

For full details on Shopify’s cookie use, visit: https://www.shopify.com/legal/cookies

 

SECTION 5 - DISCLOSURE OF PERSONAL INFORMATION

We may share your information with:

  • Service providers (e.g., Shopify, payment processors, couriers)
  • Analytics or marketing tools (e.g., Meta Pixel, Google Analytics)
  • Government bodies, if required by law
  • New owners, in the case of a business restructure or sale

All third-party services are required to protect your data and comply with Australian privacy laws.

 

SECTION 6 - DATA STORAGE AND SECURITY

We take reasonable steps to protect your data, including encryption and access control. However, no method is 100% secure, and we cannot guarantee absolute protection.

Your data may be stored or processed on servers outside Australia. We rely on Shopify’s secure infrastructure and applicable data transfer safeguards.

 

SECTION 7 - YOUR RIGHTS (AUSTRALIA)

Under the Australian Privacy Act 1988, you have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Withdraw consent to marketing
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

If you would like to exercise these rights or raise a concern, please contact us at support@diceybusiness.com.au.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

 

SECTION 8 - CHILDREN'S PRIVACY

We do not knowingly collect personal data from children under 13. If we discover that we have unintentionally gathered such information, we will delete it promptly.

 

SECTION 9 - EXTERNAL LINKS

Our website may link to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before engaging with them.

 

SECTION 10 - CONTACT US

For privacy-related questions, concerns, or complaints, contact:

Email: support@diceybusiness.com.au